Entire Act

11.6. Information about Contract of Insurance or Takaful Contract

11.6.1. Adequate information

An Insurance Intermediary must provide adequate information in good time and in a comprehensible form to enable a Client to make an informed decision about whether or not to enter a Contract of Insurance or a Takaful Contract proposed by the Insurance Intermediary.

11.6.2. Policy summary

An Insurance Intermediary must provide a Retail Client with a policy summary explaining the terms of the Contract of Insurance or the Takaful Contract:

  1. (a) the name of the insurer;
  2. (b) type of insurance and cover;
  3. (c) significant features and benefits;
  4. (d) significant or unusual exclusions or limitations;
  5. (e) applicable period of cover;
  6. (f) a statement, where relevant, that the consumer may need to review and update the cover periodically to ensure it remains adequate;
  7. (g) the procedure for handling complaints; and
  8. (h) contact details for notifying a claim