Entire section

11.2.1. General disclosure obligation

Prior to providing Insurance Intermediation to a Client, an Insurance Intermediary must disclose to that Client:

  • (a) its name and address;
  • (b) its regulatory status;
  • (c) the name and address of the insurer or insurers effecting the Contract of Insurance;
  • (d) if it has a direct or indirect holding representing 10% or more of the voting rights or capital in an insurer; or
  • (e) if an insurer, or its parent undertaking, has a direct or indirect holding representing 10% or more of the voting rights or capital in the Insurance Intermediary;
  • (f) contact details for notifying a claim under the Contract of Insurance; and
  • (g) details of its complaints-handling procedure.